Access
Case Management
Communication
Performance Dashboard
Platform Guide
- What do all of the different IDs or identifiers Saxo uses with my account mean?
- The Simulation Environment explained
- Understanding the markets module
- The marketing portal explained
- Navigating the platform
- Understanding the structure of your house
IAM Migration Archieve
- How does Saxo Bank calculate margin?
- How does the Investor Compensation Scheme protect my end-customers?
- How do I access the new platform?
- Instructions for Model Manager in SaxoConnect
- Why are my contact details different from my BinckBank accounts?
- End-customer complaints
IAM News Archieve
- An update to the process of external bank account registration
- 2021 11 08 Update on migration timelines and BinckBank becomes Saxo Bank (Email notification from Binck to all independent asset managers)
- 2021 12 17 Update on migration terms and conditions – new price plans (DBA message from Binck to all independent asset managers)
- 2021 12 22 New EOD files as part of migration to Saxo systems (Email notification from Binck to wave one independent asset managers)
- 2022 01 10 Customer access to SaxoPortfolio - please provide missing customer email address and mobile phone numbers by 21 Jan 2022 (DBA message from Binck to wave one independent asset managers)
- 2022 02 02 Customer access to SaxoPortfolio - please provide missing customer email address and mobile phone numbers by 23 February 2022 (DBA message to wave two independent asset managers)