Skip to main content

Service and contact with Saxo Bank

Mason Friis-Burden

GST services

GST is a front-office team of client facing staff that provides 24-hour institutional grade trading support and execution coverage.  The team is located in four hubs across Europe and Asia providing multi-asset coverage in multiple languages.

  • Bespoke trading and settlement

Placement of specialist order types, bespoke algo orders, pre/post market US equities, option combos, orders with bespoke settlement criteria (AA/TAS), Mutual Fund Switch Orders.

  • Trading of ‘offline’ instrument types

Placement of orders in offline instruments such as Structured Products, Mutual Funds and Bonds.

  • Order execution queries

Order rejections, order routing queries, margin pre-checks, exposure limitations, instrument/client configuration.

  • Management and oversight of bespoke margin/exposure terms

Negotiation and globally co-ordinated management of bespoke margin and exposure terms.

  • Platform support and training

Time sensitive platform support, ad-hoc individual or team training.

  • Distribution of market research and access to Saxo’s market strategists

Multi-asset daily research and strategic commentary, client events, direct access to Saxo Strategy team.

Meet SaxoStrats at SaxoStrats | Investment News and Expert Analysis | Saxo Group (home.saxo)

Read macro news and analysis at Macro Analysis & Macroeconomic News | Saxo Group (home.saxo)

 

Contact GST:

Local phone numbers to access the global team:

NL:  +31 (0) 20 225 5989               

BE: +32 (0) 3 500 5233

Email: GSTAmsterdam@saxomarkets.com

Instant Messenger; Saxo Platform & Bloomberg IB chat

 

The location of the live trading chat on SaxoConnect:

IAM article.png

 

Contact Institutional Services

NL: +31(0) 20 225 60 90 

Please create cases via SaxoConnect. You can find the service model, SLAs and information about cases here.

BE: +32 3 500 52 30

Please create cases via SaxoConnect. You can find the service model, SLAs and information about cases here.

 

Opening hours

The Institutional Services Desk is open on trading days from 9.00 a.m. – 5.30 pm. You can reach our GST team 24 hours a day, 6 days a week. 

 

Visiting addresses

Barbara Strozzilaan 310  

1083 HN Amsterdam

Netherlands

 

Italiëlei 124, Bus 101

2000, Antwerp

Belgium

 

Website Saxo Bank Institutional: https://www.home.saxo/institutional-and-partners

Comments

0 comments

Article is closed for comments.