Form submission for Authorised Dealers and Back Office users.

The following article explains the requirement for those partners who do not use the Admin tool to create or amend users but submit Authorised Dealers or Back Office user Lists. 

The Authorised Dealers List Excel sheets have been expanded to collect additional personally identifiable information (PII) to enhance screening accuracy and aid in the identity verification processes – primarily gender and nationality. For our licensed and regulated partners, proof of identity (POI) is not needed for new Authorised Dealers Lists. However, as part of our ongoing due diligence (ODD), POIs may be requested based on a risk assessment.

For clients contracting with Saxo Capital Markets PTE Ltd, Saxo Banque, Saxo Bank Switzerland & Saxo Capital Markets UK please access the relevant forms here. 

For clients contracting with Saxo Bank A/S please access the relevant forms here. 

Please note

• The Excel sheet and the signatory page are combined into a single document. However, we still require you to submit both the electronic version of the sheet and a scanned copy of the signed version.
• When filling out the ADLs in the Excel file, always include all dealers who should receive or keep their access (i.e., include existing dealers). Every person not on the list will lose their access.

To add or amend dealers or back office user, please submit a case in the case management module to ‘Client Service’.

To manage expectations, please expect a 48-hour turnaround for requests on your structure and a 72-hour processing time for end-client corporates. This allows us sufficient time to register, verify, screen, and set up users with necessary access permissions – along with POI verification where relevant.

The screening enhancement has been implemented to prevent identity theft, fraud, unauthorized access, and engagement in business activities with sanctioned entities. Identification of a hit on an authorised dealer such as political exposure (PEP) or sanctions, will influence Saxo’s evaluation of the potential risk a client may present in terms of financial crime. Similarly, if we are unable to verify an authorised dealer identity, we will require additional information to ensure proper authentication before enabling access.

By introducing automated screening, we can focus our efforts on more targeted renewal efforts, freeing up additional resources to service our partners and deliver innovative solutions.

Should you have any questions or concerns, please contact your account manager by submitting a case to Institutional Service.